← Back to Dashboard
Newcastle Counselling and Psychotherapy
Lead Info
Emailpaul@newcastlecounselling.com.au
Contact—
Phone0409 115 321
Address744 Hunter St, Newcastle West NSW 2302, Australia
CityNewcastle
RegionUK
Nichewellness
PlatformWordPress
Google Rating5 (12 reviews)
Has AdsNo
Has BookingNo
Email VerifiedYes
Tier1
Score Breakdown
40
rating10
reviews10
scanIssues20
Website Scan (2 issues)
No online booking or contact form
CRO · Critical
Patients expect to book online. Without a booking system or contact form, the only option is to call — and most won't.
Most images missing alt text
SEO · Medium
5 of 5 images have no alt text. This hurts SEO and makes the site inaccessible to visually impaired patients.
Email History (8)
Email #1 — sent
· Sent 2026-03-31T10:18:54.051Z
Subject: Newcastle Counselling — no online booking
Hey,
I was looking at your site and noticed you don't have an online booking system or contact form. Most people searching for counselling expect to book straight away — if they can't, they'll just move to the next clinic.
You're probably losing inquiries daily because of this. That's one of a few things I spotted — want me to walk you through the rest?
Email #1 — cancelled
· Scheduled 2026-03-30T05:21:28.794Z
Subject: Newcastle Counselling — no online booking
Hi there,
I was just looking at newcastlecounselling.com.au and noticed there's no way for someone to book online or even send a message through the site.
Most people will search for a counsellor, land on your page, and if they can't book or contact you immediately, they'll just move on to the next one. You're probably losing bookings without realizing it.
There are a few other things I spotted too — worth a quick conversation?
Email #2 — draft
· Scheduled 2026-04-02T05:20:37.169Z
Subject: Re: Newcastle Counselling's website issue
Hi there,
Quick thought — when someone in Newcastle searches ChatGPT or Perplexity for "best counselling near me", your site doesn't surface. That's real traffic you're losing daily.
We helped a wellness clinic in the North increase online bookings by 31% just by fixing visibility issues like this one.
There's at least one other thing affecting how patients find you. Would it help if I sent those over?
Email #2 — cancelled
· Scheduled 2026-04-02T05:21:31.642Z
Subject: Re: Newcastle Counselling's online visibility
Hi there,
Quick thought — when someone in Newcastle types "best counselling near me" into ChatGPT or Perplexity, your site doesn't appear. That's lost bookings daily.
We helped a wellness clinic in Manchester increase online bookings by 34% by fixing similar visibility gaps.
There are a couple more issues affecting your site. Worth a quick look?
Email #3 — draft
· Scheduled 2026-04-06T05:20:39.799Z
Subject: Re: Newcastle Counselling site audit
Hi there,
Quick win: Add alt text to your 5 images. Open each image in your site editor and fill in the alt text field with what's in the photo (e.g., "therapist in consultation room"). Takes 10 minutes and helps both search rankings and accessibility.
This is exactly the kind of fix that helped one of our wellness clients get 3x more enquiries from their website.
The other issues need more work though — worth a quick call to walk through?
Email #3 — cancelled
· Scheduled 2026-04-06T05:21:34.372Z
Subject: Re: Newcastle Counselling's website
Hi there,
Quick win: add alt text to your 5 images. It's a 10-minute job in your image settings and helps both Google and patients using screen readers find you. This is exactly the kind of fix that helped one of our wellness clients get 3x more enquiries from their website.
The other issues need more work though. Free call to walk through?
Email #4 — draft
· Scheduled 2026-04-13T05:20:41.790Z
Subject: Re: Newcastle Counselling's website
Hi there,
I'll assume the timing isn't right — no worries at all. If things change and you'd like to see what we found during the audit, just reply to this email and I'll send it over.
All the best,
Kaia
Email #4 — cancelled
· Scheduled 2026-04-13T05:21:36.416Z
Subject: Re: Newcastle Counselling's website
Hi there,
I'll assume the timing isn't right — no worries at all. If things change and you'd like to see what we found about your site, just reply to this email and I'll send it over.
All the best,
Kaia
KBK Outbound Engine · Kode by Kraft