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Reflexions Counselling and Psychotherapy
Lead Info
Emailcounsellor@counselling-newcastle.co.uk
Contact—
Phone0191 580 5080
AddressSaville House, 5 Saville Pl, Newcastle upon Tyne NE1 8DQ
CityNewcastle
RegionUK
Nichewellness
PlatformWordPress
Google Rating5 (4 reviews)
Has AdsNo
Has BookingNo
Email VerifiedYes
Tier1
Score Breakdown
30
rating10
scanIssues20
Website Scan (2 issues)
No online booking or contact form
CRO · Critical
Patients expect to book online. Without a booking system or contact form, the only option is to call — and most won't.
No patient testimonials or reviews visible
CRO · High
Patients trust peer reviews more than marketing copy. Showing real patient experiences on the site builds confidence and increases bookings.
Email History (8)
Email #1 — sent
· Sent 2026-03-31T10:12:57.901Z
Subject: Reflexions — patients can't book online
Hi there,
Just checked out your site and noticed you don't have an online booking option or contact form. Most people looking for counselling will try to book or message online first — if they can't, they often move on to a clinic that makes it easier.
That's one of a few things I noticed on the site. Want me to walk you through the rest?
Email #1 — cancelled
· Scheduled 2026-03-30T05:20:56.442Z
Subject: Reflexions — patients can't book online
Hi there,
I was looking at counselling-newcastle.co.uk and noticed you don't have an online booking system or contact form. Most people looking for a therapist won't pick up the phone to inquire — they'll just move to the next clinic that lets them book in two clicks.
You're probably losing bookings without realizing it.
That's one of a few things I noticed on your site. Want me to walk you through the rest?
Email #2 — draft
· Scheduled 2026-04-02T05:20:04.933Z
Subject: Re: Reflexions showing up in search results
Hi there,
Quick thing—when someone in Newcastle searches ChatGPT or Perplexity for "best counselling near me", Reflexions doesn't appear. That's lost bookings every day.
We helped a wellness clinic in the North increase online bookings by 34% by fixing visibility issues like this one.
There are a couple more things affecting your site. Would it help to see what else we found?
Email #2 — cancelled
· Scheduled 2026-04-02T05:20:59.123Z
Subject: Re: Reflexions Counselling isn't showing up online
---
Hi there,
Quick thing — when someone in Newcastle types "best therapist near me" into ChatGPT or Perplexity, Reflexions doesn't appear. That's lost bookings every week.
We helped a wellness clinic in Durham increase online bookings by 34% by fixing visibility issues like this one.
There are a couple more things affecting your site. Want me to send those over?
Kaia
Email #3 — draft
· Scheduled 2026-04-06T05:20:07.551Z
Subject: Re: Reflexions Counselling issues
Hi there,
Quick win: Add a simple contact form above the fold on your homepage. Right now, visitors have no way to reach you except calling — and most won't pick up the phone cold.
The other issues (like building trust with testimonials) need more work, but this one move alone often shifts things. This is exactly the kind of fix that helped one of our wellness clients get 3x more enquiries from their website.
Worth a quick call to walk through the rest?
Email #3 — cancelled
· Scheduled 2026-04-06T05:21:02.414Z
Subject: Re: Reflexions Counselling website
Hi there,
Quick win for you: add a simple contact form above the fold on your homepage. Right now, people have to hunt for a phone number — most just leave. Even a basic "name, email, message" form will catch enquiries you're losing to friction.
The other issues (like building trust signals) need more work, but this alone made a difference for one of our wellness clients — they went from sporadic enquiries to 3x more bookings within weeks.
Worth a quick chat to walk through what else is holding you back?
Email #4 — draft
· Scheduled 2026-04-13T05:20:09.741Z
Subject: Re: Reflexions Counselling – Quick thought
Hi there,
I'll assume the timing isn't right — no worries at all. If you ever want to chat about your site or grab that audit we mentioned, just reply to this email and I'll send it over.
All the best,
Kaia
Email #4 — cancelled
· Scheduled 2026-04-13T05:21:04.424Z
Subject: Re: Website issues at Reflexions
Hi there,
I'll assume the timing isn't right — no worries at all. If you ever want to chat about the site audit we put together, just reply to this email and I'll send it over.
Best of luck with everything.
All the best,
Kaia
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